About Me

As an accomplished AWS Solution Architect with over 15 years of a proven track record, Ryan brings a wealth of expertise gained across diverse sectors including Corporate, Government, and Start-ups. Ryan has worked as Director of Engineering, CloudOps TeamLead, Project DevOps TechLead, Solutions Architect, Incident and Problem Manager, IT Lead, DevOps Engineer, Systems Analyst, UNIX Admin, and Data Cleanser.

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Resume
Cover Letter

Certifications

AWS Certified Solutions Architect - Associate

Certified to Design and Build Cloud Infrastructure Solutions and Microservices on AWS.
Valid: Aug 2019 - Aug 2022
AWS Solutions Architect Associate Certification issued by Certmetrics: AWS01039929

Work

Copperleaf

CloudOps TeanLead • Apr 2023 - Current •copperleaf.com

Copperleaf collaborates with enterprises managing Capital Expenditures exceeding $100 million to help find the best return on investment with value-based decision-making.

As the CloudOps TeamLead at Copperleaf, Ryan is improving security, resiliency and reducing operational costs.

MoreThinks Solutions

Founder and CEO • Sep 2022 - Current •morethinks.com

MoreThinks focuses on delivering Leadership, AWS Architecture, DevOps and Full Stack Development solutions.

As the Technical Founder and CEO at MoreThinks Solutions, Ryan formed MoreThinks to deliver cutting-edge solutions to clients and in-house products.

Project: Fanciti.com streamlines the process of influencers managing their affiliate products and brand relationships, helping to foster stronger communities while bringing benefits in incentives to their fans from popular brands.

Origin

Project TechLead (Full Stack DevOps) • Oct 2019 - Oct 2022 •originenergy.com.au

Origin is one of Australia's largest energy providers and is a global leader in the energy industry. Providing Electricity, Gas and renewables like Hydrogen with a market value of about 6 Billion dollars.

Joining the Origin DevOps team, Ryan was assigned to the TechLead role for four project streams to complete an extensive work program. Ryan was then appointed to spearhead many new projects with significant impact and improvement to the organization and its shareholders. Including development, configuration, mentoring and hiring.

Online Solution Experts (OSE)

Senior DevOps Engineer • Sep 2019 - Nov 2019 •ose.com.au

OSE is one of the leading e-commerce solution providers in Brisbane. Performing an end to end service, from Discovery to Development and Hosting.

As the Senior DevOps Engineer at OSE, Ryan built out the new Managed Services division to help service our new and existing customers. I have also improved the continuous integration and deployment for OSE's existing customers and improved security and stability for OSE's AWS hosting solutions. I also orchestrated a formal partnership with OSE, River City Labs and Lynks.

Arkose Labs

Director of Engineering • Jan 2018 - Apr 2019 •arkoselabs.com

Arkose Labs, backed by PayPal and USVP, provides industry-leading anti-fraud protection for a fast-growing number of the worlds Fortune 500 companies with a 100% Uptime SLA.

Ryan joined Arkose Labs when there was only seven staff. However, since then, the company has rapidly grown, with offices in several capital cities worldwide, with Deloitte awarding the 83rd Fastest Growing Company in North America. As the Director of Engineering, I was responsible for managing the Core Development and DevOps teams. In addition, as the Producer of Infrastructure, Ryan was also responsible for fulfilling the company's 100% service uptime contractual requirements. Additionally, while working at Arkose Labs, Ryan optimizes staff performance and company processes through each growth stage for the company.

Fully Managed

Pre-Sales Solutions Architect • July 2017 - September 2017 •fullymanaged.com

Fully Managed is a managed services company partnering with small to medium-sized companies to provide a complete end-to-end IT and project services solution.

Fully Managed needed a solutions architect to ensure that they would remain profitable while experiencing a period of rapid growth. A review of Fully Managed services and associated costings was vital to remove risk from the growth period while maximizing profits. After creating a tool that rapidly evaluated the cost and time associated with each project, Fully Managed used the calculated gross margins to understand each profit margin per project. I also worked closely with the New Business Developer to meet new clients and assess their current Business and IT state. I then analyzed and proposed several future states, complete with each options project and purchase costings to onboard into the Fully Managed private cloud.

Nilo Software

Contract Developer • Mar 2017 - May 2017 •nilosoftware.com

Nilo Software creates medical products for hospitals and medical schools located in the US and Canada.

Developed MedPrentice, Nilo Software's flagship product, designed to match Medical Students with Doctors on their medical rotations as part of their studies. It also tracks the required documentation for each medical rotation to ensure student and patient safety.

Lett

CTO / Co-founder • Mar 2016 - Sep 2016 •Lett Facebook Page •Lett Twitter Page

Easing the move to a new city by helping find the ideal home and location for our client's lifestyle.

As the Technical Co-founder, I was responsible for managing technical staff, product development, design, cloud infrastructure and SaaS solutions. I also spoke at events and marketed at functions.

Ipswich City Council

Systems Analyst / Incident and Problem Manager • Oct 2011 - Dec 2015 •ipswich.qld.gov.au

Committed to providing Queensland's oldest city with the highest standard of local government services for its citizens. Ipswich voted Australia's smartest city after being named in the world's Top 7 Most Intelligent Communities for 2015 by the Intelligent Community Forum (ICF) in New York. While working at Ipswich City Council I started as a System Analyst but also acquired the additional responsibilities of Incident and Problem Manager and Library IT Lead at the same time and had to balance my workload.

As the Technical Co-founder, I was responsible for managing technical staff, product development, design, cloud infrastructure and SaaS solutions. I also spoke at events and marketed at functions.

Mincom / Ventyx an ABB Company

Solutions Architect / UNIX Administrator • Sep 2007 - Oct 2011 •global.abb

Mincom offers asset management software and managed services for governments and mines. Mincom has since merged with Ventyx when bought by ABB.

Ryan joined the Architect team to optimize and automate tasks performed by the technical teams. Then update business processes to create a more robust and efficient department.

Salmat

Data Cleanser • July 2006 - Sep 2007 •Salmat Wikipedia Article

Salmat is a mailing house for government and corporate clients. Working with highly personal data, staff must obtain a highly protected security clearance issued by the federal government.

Ryan received confidential client data, ensuring the integrity and accuracy of the data before modifying it to comply with printing standards. In addition, automating reliable and consistent client data to reduce manual work by scripting the process. Ryan developed a suite of data manipulation tools to decrease the time to process ad-hoc data cleansing tasks significantly.

Education

Spring University

Part-Time Student • Feb 2016 - Mar 2016 •spring.is

Spring University is an Entrepreneurial Business School for Start-ups, specializing in educating entrepreneurs most effectively and reliably to create a new business, engage customers and drive growth.

SAE Qantm

Diploma of Information Technology (Software Development) • Feb 2003 - Nov 2003 •sae.edu.au

Qantm specializes in educating students to become game developers. Students learn C++ programming, 3D Modelling, and 3D Animation through a full-time course for one year. Students also work toward an end-of-year project to showcase to the gaming industry.

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International Reach

With Australian and UK citizenship and Canadian Permanent Residency, Ryan can work and travel many parts of the world.

Client Testimonials

  • I had the pleasure to work with Ryan affectionately called Thorburn at Arkose Labs. He was one of the early members to join this fast growing cyber security start up. He is a hard working individual with amazing technical expertise and business acumen. He is a great team player and a brilliant individual contributor displaying his core engineering and devops skills which were vital to the setting up of engineering and devops infrastructure to cater to the growing customer base.

    Saiprasad N - Arkose Labs

  • He exhibits great sense of commitment, ownership, and accountability towards prioritizing core engineering and devops deliverables managing the team and meeting the customer expectations for all product releases. He led the security compliance across the organization and is the go to guy for any security compliance issues, best processes and practices.


    Saiprasad N - Arkose Labs ...cont.

  • He led the security compliance across the organization and is the go to guy for any security compliance issues, best processes and practices. He has contributed to multiple product improvements through his feedback and suggestions. Overall, he is a balanced personality with excellent composure and temperament and always ready to help the team or the organization in the need of the hour. He is a great asset to any team.

    Saiprasad N - Arkose Labs ...cont.

  • Ryan has a great way of explaining things when you don't know them, yet. He was a driving force for company-wide security compliance and configuring remote offices. His patience and knowledge were valuable during my training. He empowered me to lead the US team's compliance and tackle a subject in which I was very green. It was a pleasure to work with Ryan from the beginning. I hope our paths cross again.

    Stephanie Sockel - Arkose Labs

  • I had a pleasure of working with Ryan while at Arkose Labs. Ryan is one of the calmest person I have ever worked with despite urgent requests and pressures from different angles. He made sure that every release is a success and is stable. He's passionate with his work that he monitors it even if it's late in the evening, weekends or holidays just to ensure no disruption is experienced by our clients.

    Rotsen Gregorio - Arkose Labs

  • Ryan is an extremely analytical, pragmatic, and entrepreneurial developer. He would be a great addition to any team with his technical background and problem solving entrepreneurial mindset which focuses on customers and business operations. Ryan has been a generous volunteer for many of our events, he is extremely social, independent, and driven to continuous learning.

    Chin Hing Chang - SpringU

  • Ryan is calm and unflappable during major incidents; hads an analytical and systematic approach to problem solving; and importantly, he documented the solution making the like of his colleagues significantly easier. A valuable team member and highly recommended.



    Graeme Williams - Ipswich City Council